Privacy policy
Last updated: [29.03.2024]
PRIVACY POLICY
At Bergian, we value your privacy and are committed to protecting all personal data we receive. Our goal is to ensure that you feel secure knowing that your data is processed in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection law. This Privacy Policy, hereinafter referred to as the 'Policy,' outlines the types of personal data we collect, the reasons for collecting it, and how we use it. This Policy only applies to the processing of your personal data by us when we have your consent to send you a newsletter or the processing of your personal data if you purchase product(s) from our Website.
Data Controller and Contact Information
Bergian AB is the data controller responsible for the processing of personal data collected from customers. Below you'll find the company's contact information: Bergian AB. Reg. number 559288-2640 Adress: Hornsbergs Strand 43, 11216 Stockholm, Sweden. For inquiries regarding the company's processing of your personal data, please contact us at info@bergian.com
Personal Data We Collect and Process
Personal data refers to any information that can directly or indirectly identify a person.
When you subscribe to our newsletter: If you have given us your consent to send you our newsletter, we will process your name and email address. You can at any time unsubscribe from the newsletter service to which you have subscribed either via the link at the bottom of the newsletter or by writing to our customer care. The legal basis for such processing is your freely given consent, cf. GDPR article 6, 1, litra a (consent)
When you place an order: When you place an order at our Website or contact our Customer care services, we will process the data you have supplied yourself to us, such as your name, address, e-mail address, telephone number, country and payment information. The legal basis for the processing such personal data is to Fulfil your order, Ship your order, Provide Customer care services, Handle returns and refunds and to Comply with legal obligations such as bookkeeping and consumer purchase laws.
If you visit our website www.bergian.com (the “Website”) and have previously submitted your explicit consent to the placing of cookies, we may process your IP-address to locate from where you are visiting from. The purpose of the processing is to gather data for statistical purposes and to enable security. The legal basis for the processing is a balance of interests where our legitimate interest is to improve our services using statistics over visitors of the Website and to facilitate the security of the Website and its visitors. Please note that your IP-address does not directly identify you as an individual. The data we collect provides insights into how users interact with our website, helping us enhance its functionality and user experience. Your e-mail and phone number may also be processed for direct marketing purposes, to keep you informed of products, updates, special events or promotions. The legal basis for the processing is a balance of interests where our legitimate interest is to market our products to our existing customers.
Anonymized data: It can be noted that we may also use anonymized data for statistical purposes.
How We Use Your Personal Information?
Providing Products and Services: We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention: We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with you: We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
Who Can BERGIAN Share Your Information With?
If you have placed an order at our Website, we transfer your personal data to partners, who act as independent data controllers. This is applicable for the following situations: Shipping services; When your order is ready to ship, we share your name, address, email and phone number with our shipping partners to fulfil your delivery. Payment services; When you complete an order on our Website, your payment is handled by our payment solution partners. Bergian may also disclose your personal data to a public authority where Bergian is obligated to do so by law. In the event that all or part of Bergian's operations are sold, Bergian may transfer your personal data to a potential purchaser of the business.
Transfers outside the EU: Some service or payment providers may operate outside the European Economic Area (EEA). If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
How Long Do We Keep Your Data?
We delete your personal data when it's no longer necessary for the purposes outlined above or to meet specific legal obligations. Your consent for subscribing to our newsletter will be kept until we cease sending newsletters and for up to two years after the last email is sent. If you've made a purchase on our website, your personal data will be deleted within 5 years after the end of the financial year in which your last transaction occurred, unless a longer retention period is required to meet legal obligations.Your Rights
According to the GDPR you have the right to:- Access the personal data about you that we collect and use. You have the right to obtain a copy of your data free of charge. However, we may charge a fee corresponding to administrative costs if further copies of the data are requested, or if the request is unfounded or excessive.
- Ask for rectification of incorrect or inaccurate data concerning you, or to have incomplete personal data completed.
- Ask that your personal data be erased.
- Ask for the restriction of the processing of your data (under certain circumstances).
- Port your data.
- Object to the processing of your personal data for marketing purposes.